Join Stephen Platt, Founder of KYC360, and Tom Devlin, Managing Director of KYC360, to examine the shift from calendar-led reviews towards risk-based, event-driven customer lifecycle management.
Periodic reviews have long underpinned customer due diligence. Customer risk, however, does not follow a one-, three- or five-year review cycle. It changes as customer circumstances change. The question for financial crime teams is how to identify and respond to those changes while maintaining effective compliance and a better customer experience.
This webinar will explore how organisations can distinguish meaningful changes in customer risk from routine data updates, reduce unnecessary customer outreach and direct analyst effort towards the relationships that require closer scrutiny. Stephen and Tom will discuss how a more current, evidence-led view of customer risk can support stronger compliance assurance and more efficient operations.
For practitioners reviewing their approach to customer due diligence, the discussion will provide practical considerations for moving towards event-driven risk management, preparing for evolving regulatory expectations and making effective compliance an operational advantage.
Date: Wednesday 18th November 2026
Time: 3:00pm - 4:00pm (UK Time)
Who should attend?
- Financial Crime and Compliance Leaders
- AML, KYC, CDD and EDD Operations Teams
- Customer Lifecycle Management Owners
- Risk and Controls Leaders
- Digital Transformation Leaders
- Operations Leaders responsible for customer due diligence
Learn:
- Why traditional periodic reviews are reaching their limits
- The shift from calendar-led reviews to event-driven customer risk management
- Separating meaningful risk changes from routine customer data changes
- Reducing customer friction while strengthening compliance outcomes
- Preparing your organisation for the future of customer due diligence
Save your spot on the webinar by completing the form.