CLM

Move to Event-Driven Review with KYC360

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How KYC360 helps streamline risk management

The KYC360 Customer Lifecycle Management (CLM) solution streamlines risk management and enhances customer experience. Benefit from continuous risk monitoring and a live dynamic view of each customer's risk profile, allowing your organisation to respond to changes such as expired documents and sanctions or adverse media risk in real-time. CLM enables a shift from periodic review to event-driven review of customer KYC, with live risk scoring and automated data collection, to streamline the data refresh process. 

Scheduled for release in Q3 2025

Benefits & Features

Benefits
Features
Improved customer experience
Improved customer experience

Respond to changes in real-time, enhancing customer trust and retention.
Reduce_Time
Faster decision making

Centralised data with dynamic live risk profiles accelerates critical decisions and enables proactive responses to change in risk.
Operational_Efficiencies
Enhanced operational efficiency

Event-driven reviews replace manual workflows and periodic rekeying.
Proactive risk management.
Proactive risk management

Analyse risk trends to make informed, forward-thinking strategic decisions and track risk assessments effectively.
Live risk scoring
Live risk scoring

Gain a real-time understanding of customer risk levels with automatically triggered updates.
Configurable risk models
Configurable risk models

Tailor permissions and controls for secure, jurisdiction-specific collaboration and assign multiple risk scores to individual customers.
Unified data platform
Unified data platform

Consolidate customer information for a comprehensive risk overview, fully integrated with Onboarding and Screening solutions.

Seamlessly manage KYC data across the entire lifecycle

With seamless integration with our Onboarding and Screening solutions, CLM enhances the flow of client information across the entire lifecycle and provides a single actionable view of risk with all documents and data in one place.

Advanced permissions and configurable risk models allow users to collaborate securely across jurisdictions while maintaining granular control over the sharing of sensitive information. The ability to analyse risk trends over time provides insights into evolving patterns and enables proactive decisions regarding risk appetite.

CLM transforms manual processes into a streamlined, intelligent and actionable system that is built for scalability and enhanced customer experience.

 

Discover how KYC360 can help you streamline compliance and elevate customer experience